Returns & Exchanges

We want you to love your Vittoria purchase. If something isn’t quite right, please review our return and exchange policy below.

Preorder Cancellations

Preorder cancellations may be requested within 48 hours of placing your order. After the 48-hour cancellation period, your preorder can no longer be canceled.

Returns

Return requests must be submitted within 7 days of the confirmed delivery date.

To be eligible for a return, your item must be unused, unworn, and in its original condition. All original packaging, including the Vittoria dust bag, must be included. Please provide your order number when requesting a return.

Items that have been worn, used, altered, stained, damaged after delivery, or otherwise show signs of use will not be accepted for return.

Exchanges

Exchanges are subject to product availability. If your requested exchange is unavailable, a refund may be offered instead.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or an incorrect item was sent.

We recommend using a trackable shipping service when returning your order. Vittoria is not responsible for return packages that are lost in transit.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order number and clear photos of the issue.

If the issue is confirmed, Vittoria will work with you to provide an appropriate resolution at no additional cost.

Refunds

Once your return is received and inspected, you’ll be notified whether your return has been approved.

If approved, your refund will be issued to your original payment method. Please allow additional processing time for the refund to appear in your account, as processing times may vary depending on your bank or payment provider.